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Title
Text copied to clipboard!Housekeeping Assistant Manager
Description
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We are looking for a Housekeeping Assistant Manager to efficiently manage cleaning operations and support the team in hotels or lodging facilities. This role involves scheduling housekeeping staff, quality control, inventory management, and ensuring guest satisfaction. The ideal candidate will possess excellent leadership skills, problem-solving abilities, and attention to detail. Experience in the hospitality industry is highly preferred. In this position, you will streamline cleaning operations and support staff to perform at their best. Additionally, you will play a key role in motivating the team to deliver services that exceed guest expectations. Specific responsibilities include training housekeeping staff, monitoring progress, handling complaints, and maintaining cleaning standards. This position is crucial to hotel operations and plays a key role in enhancing guest satisfaction. Use your leadership and organizational skills to strengthen our team.
Responsibilities
Text copied to clipboard!- Manage and coordinate housekeeping staff schedules
- Ensure quality control and maintain cleaning standards
- Oversee inventory management and order necessary supplies
- Handle guest complaints and requests
- Train and guide housekeeping staff
- Monitor the progress of cleaning operations
- Ensure compliance with health and safety standards
- Boost team motivation and provide support
Requirements
Text copied to clipboard!- Experience in the hospitality industry (housekeeping experience preferred)
- Strong leadership skills
- Problem-solving abilities and flexibility
- Attention to detail
- Basic computer skills (for scheduling and inventory management)
- Excellent communication and teamwork skills
- Time management skills
- Proficiency in Japanese (English skills are a plus)
Potential interview questions
Text copied to clipboard!- Can you share your experience in the hospitality industry?
- Have you managed housekeeping staff before?
- How do you handle issues when they arise?
- What methods do you use to boost team motivation?
- Do you have experience in inventory management?
